Frequently asked questions 🤍

“When Should I Drop Off My Wig?”

To make sure your install is clean, seamless, and stress-free, I ask that you drop your wig off at least 4 days before your appointment.

Here’s why:

  • I need time to bleach the knots, pluck the hairline, tone if needed, and style it to your desired look.🤍

 

  • If it’s a custom-coloured wig, HD lace, or anything extra, I need 7+ days notice so everything is prepped properly.

“How do I pick the right density “?

  • 130% – Light, natural look. Good for everyday but can look thin.
  • 150% – Natural full. Balanced volume, best for body waves or straight styles.
  • 180% – Full glam. Thicker,great fir curld, or sleek looks ( generally recommended).
  • 200%– Extra thick. Very glam, heavier.

“What are the different ways I can get my wig to you “?

1. Drop It Off In Person

If you’re local, you can drop your wig off to me directly. Just message me to book a quick drop-off slot 🤍.

Include a note with :

  • Your name + IG or phone number

  • Appointment date

  • Style notes ( if you have a specific request)
  • Your foundation if your worried you may forget on the day

2.Postal Delivery 📦 

You can post your wig — but please let me know first so I can make sure someone is at home to collect your package.

I would recommend a tracked service like (Royal Mail Tracked / Evri)🤍.

You can also send your wig directly to me from the supplier just be sure to notify me before 🤍x

3. Same-Day Cab Drop Offs 

You can book a cab (like Uber or a bolt ). Just let me know the details and make sure everything is packed securely and labelled x. 🤍

What’s the difference between 13x4 and 13x6

Here is a guide from biggest lace/parting space to smallest lace/parting space..

13x6 Lace Frontal

  • 13 inches across (same ear to ear)
  • 6 inches back (more lace space towards the crown)
  •  Deeper parting – looks more natural, ideal for deep side parts 🤍

13x4 Lace Frontal

  • 13 inches across (ear to ear)
  • 4 inches back (from hairline going towards the crown)
  • Gives you basic middle/side parting space🖤

5x5 Lace Frontal 

  • You can only part your hair in the middle or slightly off-centre
  • Gives you space for a decent part
  • Lace is only in the top middle section, not ear-to-ear like a frontal
  • The rest of the wig is machine-made wefts (not lace)
  • DUE TO LACK OF PARTING SPACE I DO NOT WORK ON 5X5 FRONTALS

About us

Welcome to Satinhairldn — where quality, consistency, and care come first. Based in Croydon, we’re all about helping you look and feel your best, with a focus on sleek finishes and a stress-free experience. Whether you’re a regular or it’s your first visit, we’re glad to have you 

Transforming hair, transforming lives

At Satinhairldn, we pride ourselves on our adaptability and commitment to excellence in every aspect of our service.

Heres a little bit about the satin origin story 


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